Support | Hashpower Foundation


Frequently Asked Questions

Hashpower Foundation is a cryptocurrency cloud mining service that offers an easy and safe way to purchase hash power without having to deal with complex hardware and software setup. We offer hosted cryptocurrency mining services and a variety of mining related solutions to small and large scale customers. The combination of our algorithmic trading framework, mining infrastructure, and proprietary mining farm-management software, quickly made us an industry leader. Our team of mining experts with extensive knowledge of the digital currency sector specializes in building the most efficient and reliable mining facilities. Our service was founded at the end of 2018.

Simply go to dashboard click the coin you wish to withdraw, and follow the instructions given. (Please note: you can only withdraw when you have met the minimum requirement Hashpower Foundation has set, please check this by clicking the coin you want to withdraw and on that page, it will state the minimum withdraw amount for that coin).

The mining automatically starts within 1 hour after you get the Hashrate. All payouts occur once per day. You get the first payout within 24 hours after a start. Afterward, the payouts continue daily. *You can see the mining process here

With Hashpower Foundation you can mine cryptocurrencies (at the same time) see supported coins here

Our Mining Data Centers are located in Inner Russia & Sichuan, China. Cheap electricity is the main factor for building our data center.

In order to purchase hashrate you need to click Dashboard/Upgrade, choose hashrate and use the slider to set the amount.Then click the Proceed button. On the next screen, you will see the invoice. If you are happy with your order, click on the checkbox below that reads "I confirm that I have read and agree to Terms and Conditions." and click the Proceed button.You are now on the payment selection screen where you are to choose payment methods.

Hashpower Foundation is a secure site and has never been compromised. Our website security framework with Cloudflare & Sucuri & McAfee SECURE protections. Our overwhelming majority of funds are stored in offline, cold wallets, and we backup database once a day. We will always make all attempts to repay customers in the event of our negligence.

30-Day Refund Policy. We want you to be satisfied with your purchase. But in the event that you decide your purchase was not the right decision, contact our support team at [email protected] within the first 30 days from the date you purchased contract and let us know you'd like a refund. We will refund you 50% amount paid by you of your Mining Contract, and subtract the amount of Cryptocurrency already payout to you. Should the amount of Cryptocurrency paid to you exceed the contract price paid by you there will be no refund. Your money will be refunded depends on how you made the original payment. If you paid with Bitcoin, the money will be refunded to the Bitcoin wallet address that you entered for withdrawal *There is a $3 fee for dealing with refund. It typically takes 2-5 business days for the refund process into your account, depending on how your payment method. Your contract will expire after the refund is complete.

Every Hashpower Foundation customer has a unique referral link, which can be shared with anyone, you would like to invite to start using Hashpower Foundation. Any new user, who registers using your referral link becomes a lifetime referral. As a referrer, you are eligible to receive 10% referral commission bonus for every purchase made by any of your referrals, The bonus is added to your account's balance in BTC shortly after the purchase is confirmed. You can find your unique referral link in your account's Referrals. You can find statistics of your referrals, commission, and conversion under "Referrals" and "Tools" in your account. Referrals bonus are excluding reinvest and balance purchases. * You are not allowed to register Multiple accounts to receive referral bonuses. The referral program is designed as a way to reward you for attracting new users and endorsing the product. Please use it responsibly.

To deposit any of the currencies listed here at Hashpower Foundation, simply go to deposit, Generate a deposit address for the coin you wish to deposit and then you can deposit your coins to the address Hashpower Foundation provides you. Each coin has its own minimum deposit requirement and if any deposit is under this amount it will not be credited.

Make sure you are on the correct Login page. Click "Forgot Password" on the Login page. Please enter your registered email address at the next screen and click Submit. Hashpower Foundation will send you an email to reset your password. You will receive a password reset email within 5 minutes, but please remember to check your spam folders if you're not seeing it in a timely manner.

If for some reason you cannot pass the 2-factor authentication, we can remove it after verifying ownership of your account. Here is the information that you need to fill in order to remove 2FA: 1. Registered email address: 2. BTC Wallet address registered on your account: Warning! resetting 2FA will temporarily block withdrawals for 2 weeks due to security precautions.

1: One common reason why you are unable to log in is that the E-mail or password were entered incorrectly. Try to log in again and remember that the Email or password may be case sensitive. If you still can't log in, select the "Forgot password" link on the login page and check your email to see if the reset password link has been sent. 2: Please Click Fix Login issues 3: Please use Chrome's incognito mode.(Press Ctrl + Shift + N) 4: Please change a browser.

The last Bitcoin is estimated to be mined in 2140, when the block reward would drop below 1 satoshi (the smallest denomination of BTC). Of course, this would require Bitcoin miners to be around 120 years from now, which is far from a certainty.

The staking is a validation mechanism which consists in immobilizing a quantity of cryptocurrencies in order to obtain rewards. This system, in its operation is close to that of a savings account while offering more interesting prospects of return.

So you've been earning some crypto's and you want to profit on-top your earnings? Well Hashpower Foundation has the answer for you! We offer a simple solution to earn passively by "freezing" TRX (or other coins). Simply put, Freezing TRX is like putting money aside into a savings account with a bank, but its with cryptocurrency instead! So To get started, simply earn/deposit a minimum of 10 TRX, then head to Proof Of Staking, review your potential earning and then you can enter how much TRX you want to stake and begin staking! (Please note: each time you Freeze TRX your "stakes" will be locked/Frozen for 3 days. During this time you cannot move or do anything with these coins. After 24 hours from start staking, you will start receiving your daily Stake payout, or you can choose to stop staking them and do what you wish with them). As a base rate Hashpower Foundation offers 9% per year interest on all TRX frozen here but that rate can be increased with higher levels or the amount you choose to stake; Earn an extra 0.001% for every level or 0.01% for every 1000 TRX staked.

*Please use Support Tickets for assistance instead of the following Contact Form if you are already a registered user