Support | Hashpower Foundation


Frequently Asked Questions

You can create a withdrawal per currency every 24 hours. In order to do so, you will need to follow these steps:

1. Go to your User Panel and select "Dashboard";

2. Find and click the "Withdraw" button;

3. Choose the amount to be transferred and click "Withdraw";

4. Go to your email inbox (the one connected to your Hashpower Foundation account) and click on a link in the withdrawal confirmation email.

=Please click the verification link within 48 hours or this withdrawal will be protected by system.=

Each withdrawal is a subject to a transaction fee, which is paid to the blockchain for transaction processing and confirmation. Currently, the following withdrawal minimums are present:

Minimal withdrawal is 70 USD.


Withdrawal is processed soon after confirmation and the coins usually arrive within under hours. If the funds are still not in your wallet after 24 hours, please submit a support request.

To ensure customer's account and balance security the system may automatically apply a hold, disallowing any withdrawals for the time the hold is active (14 days). There are multiple reasons for a hold to be applied:

1. Change of a wallet address.

2. Change of email address.

3. Reset 2FA after losing it.


We suggest that you can buy more hashrate or use the reinvest feature if you didn't reach the minimum withdrawal amount.

Can I cancel a withdrawal? If you've submitted a withdrawal request and it is Pending or Processing you can cancel the withdrawal, please contact us by submit a ticket. However, once your withdrawal request has been approved/confirmed by Hashpower Foundation and we are sending coin to you, it cannot be canceled.

Bitcoin Transaction Fee or "Network fee" or “Miner fee” or “Withdrawal fee” is the additional amount you pay to miners when a Bitcoin transaction is processed by a miner and confirmed.

Bitcoin transaction fee is not fixed, It fluctuates a lot. Bitcoin processes 4.6 transactions per second(4.6 TPS). Bitcoin transaction fees can spike during periods of congestion on the network.

This fee is paid to miners, not Hashpower Foundation.

This following site keeps a record of how Bitcoin transaction fees evolve over time.

Bitcoin withdrawal fees: comparison 50 exchanges.  (AVERAGE 0.0005 BTC)

What does the term "Payout" stand for?

"Payout" is your daily revenue of the mining. Payout will deposit to your Balance.

All payouts occur once per day. You will receive your first payout the next day after completing a purchase. Afterward, the payouts continue daily.

Usually, the payouts are made from 00:00 CST.

Details on "How to make a withdrawal?" can be found at the FAQ.

The current daily profit = daily mining revenue - daily maintenance fee.

You can use online calculators to evaluate the static mining returns.

Mining is a dynamic process and many factors contribute to the complexity of mining.

Mining revenue is negatively related to mining difficulty. Mining difficulty is positively correlated with the Cryptocurrency price. Maintenance fee(Electricity cost) is negatively correlated with the price of Cryptocurrency. 

Bitcoin Mining Difficulty:

You can use any third party mining calculator to calculate for yourself:

Understand the economics of mining:

Keep in mind that Bitcoin mining is a dynamic process. Please stay patient and learn more things about Bitcoin mining.

*Long-term Investment Requires Patience And Visio -WARREN BUFFETT*

There are certain costs associated with running the Mining Hardware. include electricity for mining hardware, cooling system and payment for maintenance of equipment in the data-center. (0.1$/kWh)

Bitcoin(BTC) Cloud Mining 0.001 $ / 10 GH/s / day 

Ethereum Classic(ETC) Cloud Mining 0.0005 $ / 100 KH/s / day 

Zcash(ZEC) Cloud Mining 0.0002 $ / 10 sol/s / day 

DASH(DASH) Cloud Mining  0.001 $ / 100 MH/s / day 

Litecoin(LTC) Cloud Mining  0.001 $ / 1 MH/s / day 

Dogecoin(DOGE) Cloud Mining  0.002 $ / 1 MH/s / day 

Maintenance fee is deducted from the customer's balance at the moment of daily payouts. Maintenance fee is negatively correlated with the price of Cryptocurrency.

Please note that the maintenance fee is fixed in USD but deducted from the daily mining rewards in BTC/ETC/LTC/DASH/ZEC/DOGE.

* We always focus on minimizing maintenance fees and keeping uptime high.

* We don't make money from maintenance fees. Our mining contract adopts the real mining revenue model, which is distributed according to the actual output of the mining pool.

As a miner, You should first know Bitcoin mining uses a lot of electricity.  Electricity usage is one of the biggest costs miners have to incur.

Electricity cost rate of mining equipments:

Yes, You can decide which pools you want to mine. This allows you to find the most profitable pools.

When you select a specific pool and the Hashrate percent allocated to it, our system begins to use that amount of Hashrate in the selected pool. thus you are able to change the pools once a day.

We use several pools for mining, Antpool, F2pool, Poolin...

How to Change the Mining Pools?

Click the Setting icon. In the opened pop-up menu you can distribute the percentage between available pools using scrollbars. Here you can also remove pools or add new one from the list of available options. To activate the selected settings, click Save, or click Cancel to discard all changes.

How mining pools distribute rewards?

PPS : Pay Per Share (Theoretical Block Reward - Pool Fee)

PPS+ : Pay Per Share + Pay Per Last N Share (Theoretical Block Reward × Luck Factor + Actual Transaction Fee Reward - Pool Fee)

FPPS : Full Pay Per Share (Theoretical Block Reward + Theoretical Transaction Fee Reward - Pool Fee)

Mining Pool Stats:

If you are not too familiar with these means, we recommend keeping the default settings.

You can use "Reinvest" function in order to automatic get more Hashrate.

Activating this function will use your current balance to purchase the hashrate automatically.

In order to enable the reinvest feature on your account please select "Reinvest" from your account's Dashboard, select "Reinvest" from the drop-down menu and confirm the change via the "Save" button.

In order to disable the reinvest feature on your account please select "Reinvest" from your account's Dashboard, select "Do not Reinvest" from the drop-down menu and confirm the change via the "Save" button.

Each Algorithm can be Enabled or Disabled Reinvest individually.

* Please note that the reinvest function is disabled by default.

* The minimum amount of Reinvest is 2$, The system will automatically execute Reinvest if the balance exceeds 2$.  There will be a new 2 years contract every reinvest.

Volume Statistics: More than 85% of Hashpower Foundation users are using the Reinvest feature.

30-Day Refund Policy.

We want you to be satisfied with your purchase. But in the event that you decide your purchase was not the right decision, Please open a Support Ticket within the first 30 days from the date you purchased contract and let us know you’d like a refund.

We will refund you 50% amount paid by you of your Mining Contract, and subtract the amount of Cryptocurrency already withdrawn.

Should the amount of Cryptocurrency paid to you exceed the contract price paid by you there will be no refund.


Your money will be refunded depends on how you made the original payment.

If you paid with a credit card, the money is refunded to your card.

If you paid with your PayPal balance, the money will be refunded to your PayPal balance.

If you paid with Bitcoin, the money will be refunded to the Bitcoin wallet address that you entered for withdrawal


* There is a US$3 fee for dealing with refund.

It typically takes 2-7 business days for the refund process into your account, depending on how your payment method.

You can get a 50% refund if the order time is less than 30 days.

You can get a 30% refund if the order time is more than 30 days, but less than 90 days.

Your contract will expire after the refund is complete.

You have read and agreed to our terms & conditions include refund policy when registering a new user.


Keep in mind that Bitcoin mining is a dynamic process. Please stay patient and learn more things about Bitcoin mining. *Long-term Investment Requires Patience And Visio -WARREN BUFFETT*


Every Hashpower Foundation customer has a unique referral link, which can be shared with anyone, you would like to invite to start using Hashpower Foundation. Any new user, who registers using your referral link becomes a lifetime referral.

As a referrer, you are eligible to receive 10% referral commission bonus for every purchase made by any of your referrals, The bonus is added to your account's balance in BTC shortly after the purchase is confirmed.

You can find your unique referral link in your account's Dashboard by selecting "Referrals" and "Tools" from the left panel.

You can find additional materials under "Referrals" and "Materials" in your account.

You can find statistics of your referrals, commission, and conversion under “Referrals” and “Tools” in your account.

Referrals bonus are excluding reinvest and balance purchases.

* You are not allowed to register Multiple accounts to receive referral bonuses. The referral program is designed as a way to reward you for attracting new users and endorsing the product. Please use it responsibly.

* Please use the English referral link (untranslated referral link).  

* If you didn’t receive your referral bonus, your referral may have been invalid.

If you haven’t received a confirmation within 10 minutes, please check your “Spam” folder.

You can follow the below steps to resend the confirmation email.

On Website: Go to Dashboard Tap on resend Email at the top of the screen.

On iOS & Android: Go to Notifications Tap on the message to resend Email.

ALERT: please be sure to check your Junk/Spam folder settings to ensure that you are accepting and/or trusting our e-mail address. "*****"

(98% and higher is considered to be a good delivery rate of an email service provider. The bounce rate shouldn't be higher than 3%.)

* The account is already confirmed by default if you sign up with Google or Facebook or Apple ID.

Make sure you are on the correct Login page.

Click “Forgot Password” on the Login page.

Please enter your registered email address at the next screen and click Submit. Hashpower Foundation will send you an email to reset your password.

You will receive a password reset email within 5 minutes, but please remember to check your spam folders if you’re not seeing it in a timely manner.

Your password is MD5 encrypted and stored in the database. Meaning we (as admin) don't know what your password is!

Log in with Google or Facebook or Apple ID do not require a password.
(In fact, it’s a lot safer signing into websites with Google or Facebook or Apple ID than it is creating a standalone account and password.)

*The system firewall will temporarily block you from logging in for 15 minutes if you have entered the wrong username or password too many times.

If for some reason you cannot pass the 2-factor authentication, we can remove it after verifying ownership of your account.

Here is the information that you need to fill in order to remove 2FA:

 1. Registered email address:

 2. BTC Wallet address registered on your account:

Warning! resetting 2FA will temporarily block withdrawals for 2 weeks due to security precautions.

What Is Two-Factor Authentication (2FA)

For your security, we only allow e-mail address modifications after following an identification procedure.

Please follow these steps to update your Email:

1. Create a ticket to request changing Email address.

2. Send screenshots of proof of purchase for verifying account ownership. (We accept a copy of: -Bank or credit card statements. -Payment receipt screenshot from PayPal's website. -Payment screenshot from wallet.)

3. Subject to a 15 days cooling off period.

4. No response received, Email will be amended.

Users who have been registered for more than 6 months cannot change the registered email address.

1: One common reason why you are unable to log in is that the username or password were entered incorrectly. Try to log in again and remember that the username or password may be case sensitive. If you still can’t log in, select the “Forgot password” link on the login page and check your email to see if the reset password link has been sent.

2: Please Click Fix Login issues

3: Please use Chrome's incognito mode.(Press Ctrl + Shift + N)

4: Please change a browser.


1: Find a Code that you'd like to redeem.

2: Copy the Code.

3: Proceed to Checkout.

4: Enter or Paste the Code and Click apply.

5: Enjoy Your Savings.

* Coupon code must be applied at checkout we cannot add coupon code after an order is done.

* You will get an extra 5% discount if you pay with Bitcoin or ETH.


Account level discounts are percentage discounts that are applies to all Mining orders. Account level discounts do not require coupon codes, but they can be combined with coupon codes.

You must purchase more amount of Hashrates to upgrade to new account levels.

0$-6$   Level 0 (discount 0%)

6$-100$  Level 1 (discount 1%)

100$-1000$  Level 2 (discount 2%)

1000$-5000$  Level 3 (discount 3%)

5000$-10000$  Level 4 (discount 4%)

more than 10000$  Level 5 (discount 5%)

Higher account level will receive priority customer support and much faster response from our customer team.

Higher account level will getting more haspower foundation tokens.

And more benefits will be added in the future.

Hashpower Foundation brings an innovative solution that enables any individual to participate in the Hashpower Foundation and be rewarded through Hashpower Foundation Token.

Today any individual will be able to mine with their Hashpower Foundation mobile application.

This innovation should enable the spreading and adoption of the Hashpower Foundation cryptocurrency to another level.

How it work?

Proof of stake (PoS) Protocol

Hashpower Foundation token is a deflationary token.

Hashpower Foundation was designed to undergo regular “halving” to protect its scarcity.

Hashpower Foundation will spend 20% of annual profits on buy back-and-burn HFK tokens, reducing the overall circulating HFK token supply.

Total Hashpower Foundation Tokens: 510,000,000 HFK

Token Distribution:

Team 15%

Private Sale 7.5%

Public Sale 7.5%

Mining 70%

How do I get more Hashpower Foundation tokens?

You must purchase more Hashrates to upgrade to the next account levels.

0$-6$   Level 0 (0.2 HFK/day)

6$-100$  Level 1 (2 HFK/day)

100$-1000$  Level 2 (4 HFK/day)

1000$-5000$  Level 3 (6 HFK/day)

5000$-10000$  Level 4 (8 HFK/day)

10000$-100000$  Level 5 (10 HFK/day)

.Hashpower Foundation token(HFK) is the native token of the Hashpower Foundation platform that launched on Nov, 2023, will increase in value as the popularity of the platform itself increases.

The token is quite inexpensive at the moment, making it a good time to invest some money in it since it’s likely to give good returns in the long term.

The Hashpower Foundation platform will be an all-in-one solution for Cloud mining, Wallet, Defi, DEX and aims to extend business to the entire Cryptocurrency industry chain in the future.

HFK is an ERC20 token based on the Ethereum blockchain. Hashpower Foundation token is still in beta, We will continue to develop it.

Hashpower Foundation is a secure site and has never been compromised.

Our website security framework with Cloudflare® & Sucuri® & McAfee® SECURE protections.

We will always make all attempts to repay customers in the event of our negligence.

The Hashpower Foundation stands as a beacon in the realm of cryptocurrency cloud mining, presenting a seamless and secure avenue for acquiring hash power without the intricacies of navigating through complex hardware and software setups. Our offering encompasses hosted cryptocurrency mining services and a diverse array of solutions tailored to both small-scale enthusiasts and large-scale enterprises.

At the core of our success lies a trifecta of elements: an algorithmic trading framework, cutting-edge mining infrastructure, and our exclusive mining farm-management software. This unique amalgamation swiftly catapulted us into the echelons of industry leadership. Our dedicated team of mining experts, armed with profound expertise in the digital currency sector, specializes in crafting the most efficient and dependable mining facilities.

The genesis of our service traces back to the conclusion of 2018, and since then, we have been steadfastly committed to revolutionizing the landscape of cryptocurrency mining, ensuring a user-friendly and secure experience for our valued clientele.

How does it work? 

Visit our website, log in, and click "Claim" to receive small amounts of your chosen cryptocurrency. Repeat every hour.


Available Cryptocurrencies: 

Bitcoin, Ethereum, Litecoin, and more.


Claim Frequency: 

Once every hour.



Quick and easy sign-up required.


No Fees: 

Faucet services are entirely free.


Multiple Wallets: 

Link and use multiple wallets for different cryptocurrencies.


Withdrawal Process: 

Withdraw when you reach the minimum threshold. Quick processing to your designated wallet.


Referral Program: 

Earn more by referring friends. Check the Referral section for details.


Claim Your Cryptocurrency Now!

With Hashpower Foundation you can mine  cryptocurrencies (at the same time) see supported coins

Our Mining Data Centers are located in Inner Burma, Russia, Canada, Iceland & Sichuan, China. 

Cheap electricity is the main factor for building our data center.

Staking is a process in the world of cryptocurrencies where users participate in the validation of transactions and the creation of new blocks on a blockchain network. This involves actively locking up a certain amount of cryptocurrency as collateral to support the network's operations. In return for their contribution, participants are often rewarded with additional cryptocurrency tokens.

Rather than relying on traditional mining methods, which involve solving complex mathematical problems, staking relies on a proof-of-stake (PoS) or delegated proof-of-stake (DPoS) consensus algorithm. In PoS, participants, known as validators, are chosen to create new blocks and validate transactions based on the number of coins they hold and are willing to "stake" as collateral.

Staking offers several advantages, including the potential to earn passive income through staking rewards, as well as actively participating in the governance of a blockchain network. It is a mechanism designed to promote network security, efficiency, and decentralization by encouraging token holders to play an active role in the blockchain ecosystem.

In summary, staking is a way for cryptocurrency holders to contribute to the functionality of a blockchain network, earn rewards, and have a say in network governance by locking up a certain amount of their tokens.

To stake coins with Hashpower Foundation, follow these organized steps:

1. Log in to your Hashpower Foundation account.

2. Navigate to the dashboard or staking section.

3. Select the coin you want to stake from the available options.

4. Click on the "Stake" or "Start Staking" button next to the chosen coin.

5. Enter the amount of coins you wish to stake in the provided field.

6. Review any staking terms and conditions, if applicable, and accept them.

7. Confirm your staking transaction by clicking on the "Stake" or "Confirm" button.

8. Wait for the staking transaction to be processed and confirmed by the network.

9. Once the staking transaction is successful, you will begin earning staking rewards based on the staking period and the protocol's reward structure.

10. Monitor your staking activity, rewards, and staked balance through your Hashpower Foundation account.


To access the faucet and receive complimentary cryptocurrency units, follow these steps:

1. Go to the dashboard.

2. Look for the button next to the term "Balance" in the vicinity of the "Balance" section.

3. Click on the button to reveal a dropdown menu.

4. Scroll down to explore additional options..

5. Find the button or link labeled "Faucet" to access it.

6. Click on the "Faucet" button to proceed.

7. Depending on the faucet's setup, you may need to complete specific tasks or undergo captcha verification to receive the free cryptocurrency unit.

8. Follow the on-screen instructions to obtain the desired units.

9. Once you've completed all necessary steps, the free cryptocurrency unit will be credited to your balance account.

To participate in offers and surveys and earn rewards through the "Earn More" section after visiting the faucet:

1. Begin by visiting the dashboard and accessing the faucet as outlined in the previous instructions.

2. After utilizing the faucet, navigate to the "Earn More" section on the platform.

3. Look for available offers or surveys presented in this section.

4. Select an offer or survey that interests you and click on it to access more details.

5. Review the requirements and instructions for the selected offer or survey.

6. Complete the tasks or answer the survey questions thoroughly and accurately.

7. Ensure that you meet any specified criteria to qualify for rewards.

8. After completing the offer or survey, click on the "Submit" or "Finish" button.

9. Rewards will be credited to your account once the platform verifies the completion of the tasks or survey.

10. Keep track of your earned rewards and activity history through the platform's dashboard.

11. Explore additional offers and surveys within the "Earn More" section to maximize your earning potential.

By following these steps, you can seamlessly transition from the faucet to the "Earn More" section, enhancing your opportunities to earn rewards through various activities.

*Please use Support Tickets for assistance instead of the following Contact Form if you are already a registered user